This policy governs the use and disclosure by xmanhosting of personal information of its users, and outlines how its users can access that information.

1. Information that xmanhosting will collect

1.1 Account information
xmanhosting collects or maintains the following personal information about its users:

• Name
• Address
• Telephone Number
• Email Address
• Username & Password
• Credit card details (If applicable)

This information will be collected with your knowledge and participation. If you choose not to provide this information, xmanhosting may decline to accept your registration. It will not normally be possible for you to deal with xmanhosting anonymously.

1.2 Cookies
xmanhosting’s Web site may track user access sessions using cookies, without your specific knowledge or participation, by automated means in the course of your use of xmanhosting’s network. Cookies are a Web browser technology that is used by xmanhosting to improve your experience of using its Web site, but are not used to record any personal information. You may disable cookies in your Web browser at the cost of some possible loss of functionality in your use of the xmanhosting web site.

1.3 Sensitive information
xmanhosting will not collect information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability or sexual activity or orientation, unless compelled to do so by law.

2. Purposes for which information is collected

The personal information collected by xmanhosting may be used for the
following purposes:

• For billing purposes;
• For any other purpose for which you would reasonably expect your personal information to be used by xmanhosting; and
• For any other purpose authorised by the National Privacy Principles set out in the Privacy Act 1988.

3. Disclosure of your personal information

Your personal information may be disclosed in the following circumstances:

• To authorised officers of xmanhosting and their agents for the purpose of administering xmanhosting’s network or for billing or credit collection purposes;
• Under compulsion of law, for example if a warrant or court order is received;
• To lessen or prevent a serious and imminent threat to an individual's life or health;
• To you or with your consent; or
• For any other purpose authorised by the National Privacy Principles set out in the Privacy Act 1988.

Otherwise xmanhosting will use its reasonable endeavours to avoid the disclosure of your personal information, save that aggregated demographic information may be disclosed so long as the information is unable to identify you or any other individual.

4. Accessing your personal information

4. 1 How to request access to personal information
Your personal information is accessable on-line here. If you do not know the email address and password associated with your account, please contact up at support@xmanhosting.com.au , and we will endeavour to assist you.

4.2 Fees for access to personal information
No fee will be levied for access to information described in clause 4.1 above.

4.3 Refusal of access
Access to your personal information may be refused if:

• providing access would pose a serious and imminent threat to life;
• providing access would create an unreasonable impact on the privacy of others;
• the request is frivolous and vexatious;
• denial of access is authorised or required by law; or
• for any other reason authorised by the National Privacy Principles set out in the Privacy Act 1988.

4.4 Data quality
xmanhosting will use its reasonable endeavours to ensure the accuracy and quality of the information collected about you. Should personal information that you know xmanhosting has collected about you change, it is your responsibility to bring the changes to xmanhosting’s attention which you may do by email to support@xmanhosting.com.au.

4.5 Data security
xmanhosting will endeavour to keep your personal information as secure as reasonably possible, and it's contents are password protected. xmanhosting’s server utilises a modern Linux-based operating system that is maintained with the latest available security patches and updates.

5 Amendments to Privacy Policy
xmanhosting may amend the terms applying to the use of your personal information at any time, subject to informing you of the amendments by publishing the revised policy on its Web site.